I am having trouble making my DVD reader work. It's a TEAC DV-W22E in a Toshiba Techra laptop.

Can anyone provide the most current version of the necessary firmware/drivers?

At the moment, I get a message in DEvice Manager that says "Windows cannot load the device driver for the hardware. The driver may be missing or corrupt. (Code 39)."

Support Information:
Device Type: CD / DVD
Manufacturer: TEAC America
Model: DV-W22E
Interface: IDE
Operating System: Windows XP Professional
Age of Device: Not specified
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, & cd burner combo)
Location: internal
What recording software are you using?: Nero/version

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=1030&qa5=3&qa7=1500&dp=3&qm0=DV-W22E&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=TEAC+America+CD+%2F+DVD++DV-W22E+Windows+XP+Professional+) | Research manufacturer TEAC America (http://members.driverguide.com/index.php?action=getinfo&companyid=1030)

First make sure you have compatible dvd decoding software installed, ie: WinDVD or PowerDVD or any OEM of either software. Next, do the "delete upper and lower filters fix".

Simple solution:

Situation
There is a yellow exclamation mark for CD/DVD drives in Device Manager. The device status in the properties of the driver might indicate an error code, for example 32, 37, or 39.

Solution

To solve the issue, you have to edit the Windows Registry:
Click Start, then Run, type REGEDT32 and click OK.
Locate and then remove the following registry values:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ***{4D36E965-E325-11CE-BFC1-08002BE10318}LowerFilters

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlCl ***{4D36E965-E325-11CE-BFC1-08002BE10318}UpperFilters

http://common.packardbell.com/itemnr/topic_02125/topic_02125.gif

Close Registry Editor.
Reboot the system for the changes to take effect.

Note: Some programs are unable to detect the CD/DVD drive after these steps. To solve this, simply re-install the program in question, eg: usually your recording software. Also, in few instances the order in which the programs are (re-)installed can make a difference.

And here's another method that will do this automatically for you if you're afraid to edit the registry manually.

http://forums.driverguide.com/showthread.php?t=22131
(automatic fix, post #7, download file: CdGone.zip)