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SDiS
04-07-2007, 10:40 AM
unable to run driverguide toolkit on vista64

is this a known issue?

Max Time
10-08-2007, 08:44 PM
I am running vista 64 ultimate and toolkit runs for me . Although I have not found any drivers that are suitable for my setup .

dilligaf1979
10-29-2008, 05:52 PM
im on x64 vista the program runs but i get an error = Automation error%1 is not a valid win32 application
and i cant enumerate my devices because of this

steffer
11-13-2008, 11:37 AM
I am also running 64-bit Vista and have the same problem. Does this work or not? I also get the 'Automation error%1' message. Has anyone running 64-bit Vista been able to get this working?

cheriea
12-30-2008, 02:18 PM
also having the same error :( any help on fixing this?

Jerry K
12-31-2008, 07:16 AM
I don't know if this file will be any different than the one download from driverguide.com but some of you might want to try it. Anyone who does test it, please post back in this thread if it works ok in Vista x64. I'm guessing when I say that I doubt it has ever been updated to a working x64 program. So good or bad, please let us know if you test it.

Driver Guide Pro Tool Kit 1.1

http://i32.tinypic.com/qovkhx.jpg

DriverGuide Toolkit identifies and lists drivers installed on your computer and, when connected to the Internet, allows you to search DriverGuide.com (and other sources) for driver updates and manufacturer sites. In addition, it allows you to backup your currently installed drivers for safe keeping. Backing up your Windows driver files means that they will be available to you the next time you need to reinstall the driver or the whole operating system. DriverGuide Toolkit places the driver files in one organized location of your choosing.

DriverGuide Toolkit is especially helpful in situations where you have a computer in your possession and the internal hardware is unknown. DriverGuide Toolkit can identify the hardware on the system and the associated drivers, back them up to a specified location, and find the latest driver updates for them. DriverGude Toolkit is even network compatible - you can just as easily connect to a remote computer on your network, backup drivers, and find updates!

As a thanks to our members we are now distributing this as shareware with many valuable features that are yours for free, regardless of whether you decide to buy a copy! So give it a try, we’re sure you’ll use it again and again.


Download: (8,012 KB.) [with serial number and username]

http://rapidshare.com/files/174774591/Driver.Guide.Pro.Toolkit.rar

credit goes to TEAM TBE 2005 for it's release. I didn't make or create it, I just found it posted on RS. I don't know why the photo shows v2.0 but the header says v1.1. Perhaps whomever gets to test it first can tell us.

Arbyem
02-22-2009, 07:26 PM
unable to run driverguide toolkit on vista64

is this a known issue?
I have just downloaded DriverGuide Toolkit, but on attempting to run it, I received the following error message : "Server busy. Try again later". I repeaed this several times with the same result. Perhaps I also have a problem since I am running Vista Home Premium x64 on my HP dv9820us Pavilion laptop. Must I complete the "personization" process before I can run DriverGuide Toolkit? I have been trying to operate my VuPoint FS-C1-VP 35 mm scanner under Vista 64, after having done so successfully with my previous ACER laptop with WinXP SP3. The elusive file, missing from my Driver folder under C:\Windows\System32, is OVTFBoot.dll. I have been unable to locate a copy for downloading from any source. Any help will be most appreciated. Thanks, in advance. Arbyem

RedOnTheHead
03-04-2009, 12:51 PM
I have just downloaded DriverGuide Toolkit, but on attempting to run it, I received the following error message : "Server busy. Try again later". I repeaed this several times with the same result. Perhaps I also have a problem since I am running Vista Home Premium x64 on my HP dv9820us Pavilion laptop. Must I complete the "personization" process before I can run DriverGuide Toolkit? I have been trying to operate my VuPoint FS-C1-VP 35 mm scanner under Vista 64, after having done so successfully with my previous ACER laptop with WinXP SP3. The elusive file, missing from my Driver folder under C:\Windows\System32, is OVTFBoot.dll. I have been unable to locate a copy for downloading from any source. Any help will be most appreciated. Thanks, in advance. Arbyem

I too have run into the same problem with Vista Home Premium x64 with the Server busy and I also get an error on the scan saying that %1 is not a valid WIN32 application. Did you ever get a response on this from someone in their support group? I also sent an email but have not heard from them other than the cursory please look for driver updates in our database since we can't get to all of you.

Jerry K
03-05-2009, 05:14 AM
I have just downloaded DriverGuide Toolkit, but on attempting to run it, I received the following error message : "Server busy. Try again later". I repeaed this several times with the same result. Perhaps I also have a problem since I am running Vista Home Premium x64 on my HP dv9820us Pavilion laptop. Must I complete the "personization" process before I can run DriverGuide Toolkit? I have been trying to operate my VuPoint FS-C1-VP 35 mm scanner under Vista 64, after having done so successfully with my previous ACER laptop with WinXP SP3. The elusive file, missing from my Driver folder under C:\Windows\System32, is OVTFBoot.dll. I have been unable to locate a copy for downloading from any source. Any help will be most appreciated. Thanks, in advance. Arbyem

Viewpoint download page:
http://www.vupointsolutions.com/downloads-drivers.asp

Here's a few threads with info that might help:

http://www.vupointsolutions.com/PS-C500-VP-FAQ.asp

http://www1.epinions.com/review/National_Geographic_VuPoint_35mm_Film_Scanner_1073 545/content_409421450884

http://forums.techguy.org/digital-photography-imaging/626156-vupoint-solutions-film-scanner.html

http://www.thegreenhead.com/2007/06/slide-negative-to-digital-picture-converter.php?page=5

And I found this info on another site that might help:

OK ya must be trying to install into Vista? anyway whats happening is ya NOT using Admin mode... and that DLL isn't being allowed to be put in the system32 dir... so disable UAC open admin prompt and find it, & copy .. so after ya install find the DLL on the install media .. then copy and paste it to ya windows\system32\ dir.. register it if required should be all good.

Better still install properly with admin rights and such. GL

rick_urquhart
07-27-2009, 05:37 AM
Yes, I just bought DGT at 1/2 price and installed it. Only now do I see that I get the error = Automation error%1 is not a valid win32 application. the first message on this topic in this thread is about 2 years ago. So no one is replying. I do not know where to go to ask a question. Looks like my money and the software is useless on my Vista 64 bit O.S. Is this the consensus?
Rick Urquhart:curse:

Jerry K
07-27-2009, 06:44 PM
I've asked administration for help on this problem. I will post the results asap.

IronMatrix
08-12-2009, 07:27 PM
I also purchased the DriversGuide Toolkit just like the rest of you, with same error messages. I've tried contacting support, but to no avail. They take your money and after that their attitude is "screw-You". They tell you how great their software is when actually it's just a scam to take your money. They don't actually even have a support dept. They just try to defer you by saying you should just run a search to find the correct driver. Which in itself is a joke since the DriverScan doesn't work either. If the software does not work on Vista x64 they should tell you that upfront in big bold letters, so that you don't waste your time or money on useless software. Here is the email I received from suppport in response to my support inquirey as to why DriverGuide toolkit was not working and could I get a refund:......

["Thank you for your recent email.

While we review all submissions, and use your feedback to improve our site, it is not possible for us to respond to everyone's questions or comments.

If your comment here is simply to ask for a specific driver that we do not have on our system, please refer to the appropriate driver request forum at http://members.driverguide.com/index.php?action=drvreq.

Thank you for your support.


~DriverGuide staff ] I'm assuming, after reading their response that this is an automated response, thus showing that they don't actually have a support staff as I contended earlier. It's more like, give us your money, and if you have problems....go somewhere else!!!

Jerry K
08-14-2009, 01:47 AM
The driverguide.com staff is aware of the problem and is working on a solution. It happens on only some x64 systems, so they are adding code to detect and fail gracefully when this problem occurs. They hope to have something out within the next 5 days.

driverguide.com administration

and btw, when they tell you to use the search feature to find the needed driver, they're not referring to DriverScan. They are referring to the Driver Search Wizard, (members.driverguide.com/index.php?action=search&sm=e&qtxs=ndz&from_ums=1) which works very well. It will absolutely find any driver(s) posted in our driver database (in less that 5 seconds).

I personally don't use any kind of junk "driver finding software" regardless of brand or type. I know how to find drivers on my own.... I would never depend on some software to find a driver that I need. Goggle search engine (or your favorite search engine) and the manufacturers website are the 2 best absolute methods to find a driver. If you can't find what your looking for, post a request in our request forum.

And for a freeby driver finder (as well as hardware identification), Everest Home Edition (www.softpedia.com/get/System/System-Info/Everest-Home-Edition.shtml) is hard to beat.

rick_urquhart
09-19-2009, 01:10 AM
5 days would have been about August 19, 2009. It is now September 18th, 2009?:hail:

lunat1k
11-04-2009, 05:55 AM
Well its been a year since DG has "Been aware of the situation"

Anything yet?

Jerry K
11-04-2009, 07:14 PM
I'm located close to 1000 miles from Driverguide.com headquarters in Los Angles. The only contact I have with them is via email. I have no control over how driverguide is operated. If you have complaints, please direct them to driverguide.com, not at me. And please realize that driverguide.com staff is very minimum and not geared to answer or respond to complaints. They do not read these threads so complaints posted here are useless.

I suggest you folks having problems with driverguide toolkit to either stop using it or find another software to replace it. I don't really understand why you even use it.... it's a piece of &%#@ like most other driver finding software.

If you spent money to buy it, or to be able to download more files than a free user, then I feel sorry for you. Ever heard the term buyer beware? There's a feedback link, so you can use that ... but I don't even know if those are read by dg staff. If my memory is correct, it states that dg staff cannot respond to all messages because they don't have adequate staff to do so.

Driverguide.com was designed to be a help yourself site. Always has been and probably always will be. Paying money to dg is your choice, not mine.
If you're unhappy with dg, you have a choice to use any other site of your choice. But I guarantee you won't find a site that offers what is available here for free.