Support Information:
Device Type: Sound Card
Manufacturer: Cx20551
Model: Intel 82801 GBM ICH7-M
Interface: PCI / ISA
Operating System: Windows XP Professional
Age of Device: < 2 years old
FCCID:

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=&qa5=19&qa7=1500&dp=2&qm0=Intel+82801+GBM+ICH7-M&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Cx20551+Sound+Card+Cx20551+Intel+82801+GBM+ICH7-M+Windows+XP+Professional+)

Please provide the following information:

1: Brand and model of motherboard along with a bios id string?

2: Brand and model of pc it came installed in?

If you are unable to identify your hardware, then download, install, and run the following software:

To find make and model of pc hardware, EVEREST Home Edition is a free system diagnostics, system information program that will id most hardware onboard a mb.

http://www.softpedia.com/get/System/System-Info/Everest-Home-Edition.shtml

Alternate Everest download link: (offers 2 sites to dl program from)
http://www.softpedia.com/progDownload/EVEREST-Home-Edition-Download-16369.html

Run the program and then:

Click on Computer
Click on Summary
Right hand window (hardware) if the text is blue this is a link to the web site for that particular hardware.

If you need additional help, please post a SUMMARY report from Everest.