can not copy data on to DVD+R, I get a message error that says I have a problem but it doesn't tell me what the problem is.

Support Information:
Device Type: CD / DVD
Manufacturer: Ricoh
Model: MP5240A
Interface: IDE
Operating System: Windows XP Home
Age of Device: < 2 years old
FCCID:

Type of drive: dvd-r/cd-rw (dvd burner, dvd reader, &amp; cd burner combo)
Location: internal
What recording software are you using?: Other (Other: not sure)

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=899&qa5=3&qa7=1500&dp=2&qm0=MP5240A&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Ricoh+CD+%2F+DVD++MP5240A+Windows+XP+Home+) | Research manufacturer Ricoh (http://members.driverguide.com/index.php?action=getinfo&companyid=899)

According to the specs from Ricoh, this drive fully supports writing to DVD+R.

http://www.ricoh.com/drive/asia/dvd/mp5240a/spec.html

http://www.ricoh.com/drive/asia/support/faq/mp5240a/spec.html#02

If your using recording software that came with the drive, there should be no problem.

Has it ever worked, new, used, other. Some history would help.