Hi there,

I'm currently having issues with my digital camera as i cannot upload any of the videos for editing on the computer. I seem to have misplaced the box that it came in along with the software disc. I connected the digital camera to my pc via a dv cable to my usb port.

An error message occured saying that it was an unknown device and i have tried searching the manufacturers website with no luck. I was hoping someone could assist me in this matter. Cheers!

Regards,
Damien

Support Information:
Device Type: Digital Camera
Manufacturer: JVC
Model: GR-D33EK
Interface: USB
Operating System: Windows XP Home
Age of Device: < 2 years old
FCCID:

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=539&qa5=2&qa7=1500&dp=2&qm0=GR-D33EK&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=JVC+Digital+Camera++GR-D33EK+Windows+XP+Home+) | Research manufacturer JVC (http://members.driverguide.com/index.php?action=getinfo&companyid=539)

I have the same problem. My GF has lost the disc etc though I am using a Firewire 6 to 4 pin cable and my pc recognises it fine, but can only use it as a camera like a webcam. If you find the software to download vids for editing I'd be grateful for it too.

Of course I will continue to look myself. Good luck.

Damien,

I found it sort of. It was called Image Mixer and my GF is sure it was ver 1.7 that came with her camera. Here is the link, http://www.imagemixer.com/e/jvc/index.htm. It takes you to the index page of the various versions but the download link gives you nothing.