Can get the device to work properly with the USB port, but not the Firewire port.




Support Information:
Device Type: Hard Drive
Manufacturer: Quick-Serv
Model: PENR-525
Interface: Firewire / 1394
Operating System: Windows XP Home
Age of Device: < 2 years old
FCCID:

Find it on DriverGuide (http://members.driverguide.com/index.php?action=srch&sm=b&aax=&qa6=879&qa5=7&qa7=1500&dp=2&qm0=PENR-525&jmd=and&fzz=d) | Find it with Google (http://www.google.com/search?hl=en&lr=&ie=UTF-8&oe=UTF-8&q=Quick-Serv+Hard+Drive++PENR-525+Windows+XP+Home+) | Research manufacturer Quick-Serv (http://members.driverguide.com/index.php?action=getinfo&companyid=879)

: Can get the device to work properly with the USB port, but not the Firewire port.
:

If you take a look at the Quick-Serv
Firewire Drivers Page (http://www.qs.com.tw/Page/download/driver_fw.asp)
, you'll see there are none for the pc... only for mac. If the device works on usb but not on firewire, that tells you 2 things.
#1: The device is ok (otherwise it would not work on usb)

#2: There is a firewire problem. either your firewire card is defective or not installed properly or there is a problem with the firewire cable or possibly a problem with the firewire connector or circuitry on the device.
and it wouldn't hurt to provide a description of your device in future requests...otherwise some wouldn't know that the PENR-525 is an "EXTERNAL DRIVE ENCLOSURE". You, like most folks, assume we can see over your shoulder... we can't.
PENR525PMFR Product Spec Page (http://www.qs.com.tw/Page/product/FW_PENR525PMFR.HTM)


Support Information:
: Device Type:
Hard Drive
: Manufacturer:
Quick-Serv
: Model:
PENR-525
: Interface:
Firewire / 1394
: Operating System:
Windows XP Home
: Age of Device:
< 2 years old
: FCCID: