Thanks for your prompt reply. I am sorry about mistating that the drive wasn't reading the disk, I suppose I should have said that the drive didn't recognise the disc. I have used not only nero, but also record now max and the flakey roxio program included in XP on this drive with the same results. Blank disks fail to spin up. I have taken the disk out of her computer and put them in mine and they spin up and become accessible with no problem. I took the drive out of her computer and put it back in mine and suffered the same problem that she has. I have already updated the firmware last year and niether she nor I have any viruses that McAfee can't recognize. Is ther a debug program that I can use or will I have to just have to purchase another drive? So far Lite-On hasn't been helpful at all. By the way , it does read commercially distributed software and music disk. it just won't spin up a blank.

Archie

Thanks for your prompt reply, I hit wrong button to reply to you and posted my reply as a thread so just in case you miss it I will repeat it here. I should have said that the drive refuses to spin up a blank disk and prepare it for writing as you said. I had the drive in my system and updated the firmware about a year ago. I had no problem, even with the flakey Roxio program included in XP. I also used it with Record Now Max from Veritas and Nero from Ahead with no problems. I gave it to my girlfriend and upgrded to the LG 52x drive I now use. when I installed the Lite-On into her system it worked perfectly for about a week and it began to fail to spin up blanks. I took the drive back out and re-installed it into my system and had the same results as she was having. I took the disk that it failed to recognize and put the in my LG and had no problem. What's up with that?
Archie