I have a Cables to Go USB 2.0 Disk Enclosure (their item number 29565) with a Seagate Barracuda 7200.7 (120GB @ 7200 w/ 8) ATA drive inside. I cannot, however, get the computer to recognize the drive. It does not appaer in the devce drivers list--unless it is either the SM Bus Controller or USB device that are listed under Other devices, but which I do not recognize).
Seagate tells me that they don't support Disk enclosures and Cable to go tells me it is the Seagate drive (which works hooked up directly inside the computer : a P IV 2.4 with a 120 HD and 512 RAM runnign WIN XP w/ SP1). Any ideas what I can do...besides return the equipment.

I have a Cables to Go USB 2.0 Disk Enclosure (their item number 29565) with a Seagate Barracuda 7200.7 (120GB @ 7200 w/ 8) ATA drive inside. I cannot, however, get the computer to recognize the drive. It does not appaer in the devce drivers list--unless it is either the SM Bus Controller or USB device that are listed under Other devices, but which I do not recognize).
Seagate tells me that they don't support Disk enclosures and Cable to go tells me it is the Seagate drive (which works hooked up directly inside the computer : a P IV 2.4 with a 120 HD and 512 RAM runnign WIN XP w/ SP1). Any ideas what I can do...besides return the equipment.


Just a few things off the top of my head...

1) When the drive is unplugged from the computer, does the USB Device under Other Devices disappear? If so, then XP is looking for a driver for the USB adapter.

2) When you are installing the drive in the USB2 Enclosure, are you resetting the jumpers for Single Drive, or Master? If you choose Slave or Cable select, wierd things might happen (at least with my LaCie drive).

3) Plug your drive directly into the computer, don't go through a hub.

4) Just to make sure, you currently have (2) 120GB drives, and you are trying to put 1 of them in the USB enclosure? If you only have 1 drive, and you are trying to put it in the enclosure to boot off of, Your bios may not support booting from a USB device.

5) Is your USB2.0 port built in to the motherboard, or is it a card that you added to your computer? If the former, make sure other USB devices work properly. If the latter, take another look at the USB Device listed under Other Devices, that is probably your USB Card having a problem. When it aint happy, aint nothing attached going to work. This leads to the next thought:

5) Contact manufacturer of your computer to find necessary driver for the SMBus controller listed under other devices. From what I understand, this controls what new hardware is enabled under intel chipsets. Might have something to do with your USB problem, especially if you added the USB 2.0 card to your computer.


G'Luck
Krb
krbjmpr@hotmail.com